Service

How to work with us

Step 1: Browse Our Products

Explore our wide range of high-quality lash extensions and accessories on our website. From classic to volume lashes, we offer a variety of styles, lengths, and curls to suit every preference.

Step 2: Send Us Your Inquiry

Have questions or need assistance with your order? Send us your inquiry, and our friendly customer service team will be happy to assist you. Whether you require customization options or have specific requirements, we’re here to help.

Step 3: Place Your Order

Once you’ve found the perfect products for your needs, simply proceed to place your order. Our secure online ordering system ensures a smooth and hassle-free transaction.

Step 4: Fast and Reliable Shipping

Sit back and relax as we prepare and ship your order with care. We offer fast and reliable shipping options to ensure your products arrive safely and on time. Track your order every step of the way for added peace of mind.

High-Quality Control

At MASSCAKU, quality is our top priority. We meticulously inspect each batch of lash extensions to ensure they meet our stringent quality standards. From materials sourcing to production, we adhere to strict quality control protocols to deliver consistently superior products.

After-Service

Our commitment to customer satisfaction doesn’t end with the sale. If you have any questions, concerns, or feedback about your order, our dedicated customer service team is here to assist you. We pride ourselves on providing prompt and attentive after-service to ensure your complete satisfaction with your purchase.
Thank you for choosing our products, which is a recognition of our endless pursuit of excellence. We know that high-quality products are inseparable from meticulous and thoughtful after-sales service. No matter where you are, as long as there is a problem that needs to be solved, our service team will help you as soon as possible. We provide online customer service support services. Our online customer service staff will respond to customer questions as soon as possible and provide professional solutions.

About

Since its establishment 10 years ago, MASSCAKU has been committed to exploring Western eyelash trends and focusing on the exploration, reshaping and expression of beauty.

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