FAQ

Are you a manufacturer or a trading company ?

We are a manufacturer of lash extensions. All our products are designed, developed, and produced in-house to ensure the highest quality standards.

What materials are used in your lash extensions ?

Our lash extensions are crafted using premium synthetic fibers that mimic the look and feel of natural lashes. We prioritize quality and safety in our materials to provide a comfortable and long-lasting wear experience.

Do you offer customization options for lash extensions ?

Yes, we offer customization services for lash extensions to meet the unique needs and preferences of our clients. Whether it’s length, curl, thickness, or style, we can tailor our products to your specifications.

Are your lash extensions cruelty-free and vegan-friendly ?

Absolutely. We are committed to cruelty-free practices and do not test our products on animals. Our lash extensions are also vegan-friendly, ensuring that they are free from any animal-derived ingredients.

What is the durability of your lash extensions ?

Our lash extensions are designed to be durable and long-lasting with proper care and maintenance. Depending on the adhesive used and the client’s natural lash growth cycle, our extensions can last up to 4-6 weeks before requiring a touch-up.

Do you provide training or certification for lash technicians ?

Yes, we offer comprehensive training programs and certification courses for lash technicians interested in mastering the art of lash extensions application. Our training covers everything from basic techniques to advanced skills to ensure our technicians deliver exceptional results.

Can I purchase lash extensions in bulk for wholesale purposes ?

Absolutely. We offer wholesale pricing for bulk orders of lash extensions. Please contact our sales team for more information on wholesale pricing, minimum order quantities, and customization options.

How should I care for my lash extensions to prolong their lifespan ?

Proper care and maintenance are essential for prolonging the lifespan of your lash extensions. Avoid rubbing or pulling on the lashes, and refrain from using oil-based makeup removers or mascaras. Gently cleanse your lashes daily with a lash-safe cleanser and brush to remove any debris or buildup.

Are your lash extensions safe for sensitive eyes or contact lens wearers ?

Yes, our lash extensions are hypoallergenic and suitable for sensitive eyes and contact lens wearers. We prioritize safety and comfort in our products, ensuring that they are gentle on the eyes and suitable for all clients.

Do you offer refunds or exchanges for defective products ?

We stand behind the quality of our lash extensions and strive for 100% customer satisfaction. If you receive a defective product or are unsatisfied with your purchase, please contact our customer service team for assistance. We offer refunds or exchanges on a case-by-case basis, in accordance with our return policy.

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